bet99 Terms and Conditions

Acceptance of Terms

By accessing or using the bet99 platform at bet99.onl — whether through a web browser, the bet99 Android app, or any other means — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and bet99.

If you do not agree with any part of these terms, you must not use the bet99 platform. Continued use of bet99 after any update to these terms constitutes acceptance of the revised version. We recommend checking this page periodically for updates.

Eligibility

To register and use a bet99 account, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age.
• You must be accessing bet99 from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a bet99 employee.
• You must not have been previously excluded or banned from the bet99 platform.
• You must be registering on your own behalf, not on behalf of another person.

bet99 reserves the right to request proof of age and identity at any time. If a player is found to be underage, all winnings will be forfeited and the account will be permanently closed. We take age verification seriously — it protects younger users and keeps the platform fair for everyone.

Account Registration

Each player is permitted to hold only one active bet99 account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and phone number. Providing false information during registration is a violation of these terms and may result in immediate account closure.

You are responsible for maintaining the security of your account credentials. bet99 will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your permission, contact the bet99 support team immediately.

• One account per person — duplicate accounts will be closed.
• All registration details must be accurate and kept up to date.
• You are responsible for all activity that occurs under your account.
• Account sharing is not permitted under any circumstances.
• bet99 may require identity verification (KYC) before processing withdrawals.

Deposits & Payments

bet99 accepts deposits in Bangladeshi Taka (BDT) via the following local payment methods: bKash, Nagad, and Rocket. All deposits are credited to your bet99 wallet instantly or within a few minutes depending on the payment provider.

bet99 does not charge any fees on deposits. However, your payment provider may apply their own transaction charges. Please check with your provider before depositing. Deposits made using payment methods not registered in your own name may be declined and returned.

Withdrawals

Withdrawal requests on bet99 are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and protect all players on the platform. You cannot withdraw to a different account or payment method than the one you deposited from.

Before your first withdrawal is processed, bet99 may require you to complete identity verification (KYC). This involves submitting a copy of a valid government-issued ID and proof of your payment method. This is a standard industry requirement and is done to protect your account.

• Minimum withdrawal amount: ৳500.
• Withdrawals are processed to the same method used for deposit.
• KYC verification may be required before the first withdrawal.
• Withdrawal requests submitted during business hours are typically processed within 30 minutes.
• bet99 does not charge withdrawal fees, but your payment provider may.
• Winnings derived from bonus funds are subject to wagering requirements before withdrawal.

Betting Rules

All bets placed on bet99 — whether on sports events, live casino games, or original titles like Monster Plinko, Go Rush, or Mega Fishing — are subject to the following general betting rules. Game-specific rules are published on each individual game page.

• All bets are final once confirmed by the player. Bets cannot be cancelled or amended after confirmation.
• Odds displayed at the time of bet placement are the odds that apply to that bet, regardless of subsequent changes.
• bet99 reserves the right to void any bet placed on an event that is subsequently cancelled, postponed, or affected by a technical error.
• In the event of a dispute over bet settlement, the decision of bet99's trading team is final.
• Maximum bet limits apply to certain markets and events. These limits are displayed in the bet slip before confirmation.
• Bets placed using bonus funds are subject to the wagering requirements of the relevant promotion.
• bet99 reserves the right to limit or restrict betting activity on any account that shows signs of arbitrage, match fixing, or other prohibited behaviour.

For live betting markets, odds update in real time. It is the player's responsibility to confirm the odds displayed at the moment of bet placement. bet99 is not responsible for bets placed at odds that the player did not intend due to rapid market movement.

Bonuses & Promotions

bet99 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published on the relevant promotion page. The general bonus terms below apply to all promotions unless stated otherwise.

• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn.
• Wagering requirements are calculated based on the bonus amount unless stated otherwise.
• Bonuses are credited to your bet99 account automatically upon meeting the qualifying conditions.
• Only one welcome bonus is available per player, per household, and per IP address.
• bet99 reserves the right to withdraw any bonus offer at any time without prior notice.
• Attempting to abuse bonus offers — including through multiple accounts or coordinated betting — will result in account suspension and forfeiture of all bonus funds.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.

Prohibited Conduct

The following activities are strictly prohibited on the bet99 platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

• Creating more than one account on bet99.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the bet99 platform.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the platform.
• Engaging in match fixing, collusion, or any form of cheating.
• Using bet99 for money laundering or any other illegal financial activity.
• Sharing account credentials with other individuals.
• Placing bets on behalf of another person using your own account.
• Abusing the bet99 bonus system through coordinated or fraudulent activity.

Account Suspension & Closure

bet99 reserves the right to suspend, restrict, or permanently close any account at its discretion. Common reasons for account action include, but are not limited to, violation of these terms, suspected fraud, failure to complete identity verification, or prolonged inactivity.

If your account is suspended due to a suspected violation, bet99 will investigate the matter before taking permanent action. During the investigation period, your account balance will be held. If the investigation concludes that no violation occurred, your account will be reinstated and your balance restored.

You may also choose to close your own bet99 account at any time by contacting the support team. Any remaining balance at the time of voluntary closure will be returned to your registered payment method, provided all wagering requirements have been met.

Responsible Gaming

bet99 is committed to promoting responsible gaming across all aspects of the platform. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. The following tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your account settings.
• Session Reminders: Receive notifications after a set period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the bet99 platform.
• Reality Checks: Regular pop-up reminders showing your session duration and net activity.
• Account Cooling-Off: Take a short break from betting without permanently closing your account.

If you feel that your gaming is becoming a problem, please visit our Responsible Gaming page for detailed guidance and support resources. Our support team is also available 24/7 to assist with any responsible gaming concerns.

Privacy & Data

bet99 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. We do not sell or share your personal data with third parties for marketing purposes.

The data we collect is used to operate your account, process transactions, verify your identity, prevent fraud, and improve the bet99 platform. All data is stored securely and protected with industry-standard encryption.

For full details on how bet99 handles your personal data, including your rights under applicable data protection laws, please read our Privacy Policy.

Limitation of Liability

bet99 provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, bet99 shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform. This includes, but is not limited to, losses resulting from technical errors, data feed failures, or interruptions to live betting markets.

bet99's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Changes to These Terms

bet99 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, bet99 will notify registered players via email or an in-platform notification.

Your continued use of the bet99 platform after any changes to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific clause, the bet99 support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the bet99 platform and app.
• FAQ: Visit our FAQ page for answers to common questions.

For responsible gaming support, visit our dedicated Responsible Gaming page. For information on how we handle your data, see our Privacy Policy.